Need help? Find quick answers below.

ABR Mart is a multi-vendor online marketplace where multiple independent sellers offer their products on one platform. Customers can shop from different vendors in one place with secure payment and reliable delivery.

Simply browse products, add items to your cart, proceed to checkout, enter delivery details, and select your preferred payment method to place the order.

Yes. Creating an account allows you to track orders, request cancellations, manage returns, and receive updates about your purchases.

We currently support:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa

  • JazzCash

Available payment methods may vary depending on the vendor.

Yes, Cash on Delivery (COD) is available on selected products and locations. Availability depends on the vendor and courier service.

Delivery charges depend on the product’s weight, delivery location, and courier service. The exact delivery cost is shown at checkout before you confirm your order.

Delivery usually takes 3–7 working days, depending on your location and the vendor’s processing time. Remote areas may take slightly longer.

Once your order is shipped, tracking details will be available in your account dashboard. You may also receive updates via SMS or email.

Yes, you can cancel your order within 24 hours, as long as the order status is Pending or Processing. Orders already shipped cannot be cancelled.

Refunds are processed only in valid cases such as:

  • Damaged or defective product

  • Wrong item delivered

  • Successful cancellation within allowed time

Refunds are not provided for change-of-mind returns. Full details are available on our Cancellation & Refund Policy page.

Once approved, refunds are processed within 7–10 business days through the original payment method. Shipping charges may not be refundable.

For any order-related issues, you can contact our support team:

No. Products are sold by independent vendors. ABR Mart provides the platform, payment system, and order support to ensure a smooth shopping experience.

Yes. We use secure systems, verified vendors, and trusted courier services to ensure safe shopping. However, customers are advised to read product details and seller information carefully before ordering.

Still need help? Contact our support team.